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Care& vs Walk-In Clinics

Walk-in clinics have their place. But if you're tired of waiting hours, seeing strangers, and starting over every visit, there's a better way.

Side-by-Side Comparison

FeatureWalk-In ClinicsCare&
Same provider every visitNoYes
Time to get an appointmentSame day (2-4 hour in-clinic wait)1-2 days (booked, no waiting)
Appointment length5-10 minutes15-60 minutes
Follow-up careUnlikely (different provider)Yes (same NP)
Medical records accessFragmented across clinicsReal-time app access
Virtual careRarelyUnlimited phone & video
On-site lab workNoYes, included
Prescription refillsMust visit in personOne-click in app
Cost per visit$0 (OHIP)$450+HST/year (unlimited)
Same provider every visit
Walk-InNo
Care&Yes
Time to get an appointment
Walk-InSame day (2-4 hour in-clinic wait)
Care&1-2 days (booked, no waiting)
Appointment length
Walk-In5-10 minutes
Care&15-60 minutes
Follow-up care
Walk-InUnlikely (different provider)
Care&Yes (same NP)
Medical records access
Walk-InFragmented across clinics
Care&Real-time app access
Virtual care
Walk-InRarely
Care&Unlimited phone & video
On-site lab work
Walk-InNo
Care&Yes, included
Prescription refills
Walk-InMust visit in person
Care&One-click in app
Cost per visit
Walk-In$0 (OHIP)
Care&$450+HST/year (unlimited)

The Walk-In Clinic Experience

No Continuity

You see a different doctor every time. Nobody knows your history. Every visit starts from scratch, and nobody follows up.

Hours of Waiting

Walk-in clinics in Toronto can mean 2-4 hours of waiting for a 5-10 minute visit. That's a half-day gone for a prescription refill.

Rushed Appointments

Doctors at walk-in clinics are incentivized to see as many patients as possible. Your visit is often cut short before you can cover everything you came for.

No Relationship

Without a consistent provider, chronic issues get missed, medication conflicts get overlooked, and you never build the trust needed for honest health conversations.

Why People Switch to Care&

Your Own NP

One Nurse Practitioner who knows your name, your history, your medications, and your goals. Not a revolving door of strangers.

Book Ahead

Schedule appointments in advance through the app. Walk in on your time, not theirs.

Unlimited Visits

See your NP as often as you need. No caps, no copays, no worrying about the bill.

On-Site Lab

Blood work done right after your appointment. No separate trip to a lab.

Frequently Asked Questions

Walk-in clinics work well for one-off concerns, but they're not set up for ongoing care: wait times can be long, visits are typically brief, and you'll see a different provider each time with no follow-up. Care& gives you a dedicated NP, unlimited visits, on-site lab, and virtual care for less than $1.25/day.
Yes. Everything a walk-in clinic handles, Care& handles too: sick visits, prescriptions, referrals, lab requisitions, medical forms, and more. Plus you get the ongoing relationship and follow-up that walk-ins can't provide.
Care& is open Monday to Friday, 8am to 5pm. You can send a message through the app and your NP will follow up the next business day. For emergencies, go to your nearest ER or call 911.
Yes, though most members find they stop going to walk-ins once they have a dedicated NP. Having one provider who knows your full picture means better care and fewer gaps.
No. Many members use Care& alongside their existing OHIP doctor for faster access, longer appointments, and virtual care. There's no conflict.

Also considering concierge medicine?

See how Care& compares to concierge medicine →

Done with Walk-In Clinics?

Join Care& and get a dedicated NP, unlimited visits, and same-week appointments. From $450/year.