The Family Practice Toronto Has Been Missing

Care& started with an ear infection. Alon's daughter was seven, and she kept getting them. Her pediatrician knew her well. That wasn't the problem. The problem was sitting in the waiting room for two or three hours every time, only to find out it was another false alarm. There was no way to call the clinic and ask a quick question. No virtual visit option. No way to look up her records. Just hours gone from his day for something that could have been sorted out in five minutes over the phone.

If you've ever sat past your appointment time wondering if they forgot about you, or called your doctor's office only to hit a voicemail that never gets returned, or rushed through a seven-minute visit that took three hours of waiting to get, you already know. The healthcare system in Toronto isn't built for the people using it.

Alon and his sister Simona decided to build what they wished existed. Not a better waiting room. An entirely different model. Your own provider who knows you. Appointments that start when they're supposed to. Phone and video visits when you don't need to come in. Health records you can actually access. Today Care& serves thousands of members across two Toronto locations, with a team of 11+ Nurse Practitioners delivering the kind of family practice that should have existed all along.