Frequently Asked Questions

• Is this a walk-in clinic?

  Care& Family Health is not your typical walk-in clinic in the sense that you need to book an appointment with us in order to be seen. However, we do allow you to come in on a Pay-Per-Use basis as long as you book an appointment through our app or website.

• Are you accepting new patients?

  Yes, we are accepting new patients and we’d love to have you join us! If you are looking for primary care, you are welcome to join our practice by subscribing to one of our annual plans.

• Do you accept OHIP? If not, why don’t you accept it?

  We do not accept OHIP for our subscriptions or appointment fees since Nurse Practitioners are not allowed to bill OHIP for services. However, your OHIP can be used to order third party services such as diagnostics and other tests.

• Whats the difference between Doctors and Nurse Practitioners?

  Nurse Practitioners do everything you would expect in from a General Practice Doctor such as prescribe medication, manage chronic disease, perform physical check ups, order procedures, refer clients to specialists, and more. If you are looking for primary care, you are welcome to join our practice by subscribing to one of our annual plans. We provide all of the services you would expect in a full service Family Clinic.

• Can a Nurse Practitioner become my family doctor?

  Absolutely! All you have to do is subscribe to one of our annual plans and you will be assigned to one of our Nurse Practitioners.

• Can I book appointments at different locations or change my primary location?

  Yes, you can use your annual subscription at any of Care&'s locations. You are assigned a primary location and Nurse Practitioner based on your first appointment, but can choose which location you want to be seen at for any future appointments. If you wish to change your primary location and Nurse Practitioner, please reach out to our staff.

• Do you accept international patients?

  Yes, Care& Family Health welcomes international patients. We offer our services to visitors through both our Pay-Per-Use appointments and our annual Family Practice Membership. International patients can access our full range of healthcare services provided by our expert Nurse Practitioners